District creates new weather-related news alert for SchoolMessenger

In an effort to accommodate the needs of the Goshen community, district officials have decided to implement a Weather Related Delays/Cancellations alert for SchoolMessenger.

What does this mean?

Currently, school closings, delays and early dismissals are sent by the district via the Emergency alert notification in SchoolMessenger. Under the Emergency alert, at least one phone number must be listed for each parent, guardian and/or employee. This meant that users have no choice but to receive a telephone call whenever there is a weather-related closing or delay.

The district has received constructive feedback from the community that many users did not wish to receive a telephone call for weather-related news, and decided to implement the Weather Related Delays/Cancellations alert. You may have seen this alert in your InfoCenter but it was inactive. Under this new alert, users can choose whether to receive a telephone call, text message and/or email message when there is weather-related news from the district.

How can I see which notifications I will receive?

Currently, ALL notifications for all parents, guardians and employees are turned ON under the Weather Related Delays/Cancellations alert. Parents and employees MUST log into their SchoolMessenger InfoCenter to set their notification preferences. The district cannot do this for you. Please log into your InfoCenter to make any necessary changes as soon as possible.

How do I log into InfoCenter?

Parents and employees are asked to create their own contact preference profile using SchoolMessenger’s InfoCenter. InfoCenter allows you to control how you prefer to be contacted, and also works like a mailbox, giving you a place to review messages you may have missed. Each parent/guardian will need to log into InfoCenter to change his/her own notification preferences.

Signing up is easy – using the email address that you have on file with the district, follow these three steps:

  1. Download the InfoCenter by SchoolMessenger App from the Apple App Store or Google Play Market. Be sure to select the InfoCenter app, NOT the Admin app. You can also access InfoCenter at https://infocenter.schoolmessenger.com
  2. Click the New User button, enter your email address, and create a password. An email will be sent to that address with a secure token.
  3. After authenticating via the token sent to your email, return to InfoCenter and sign in using your email and password.

My contact information isn’t correct in InfoCenter. What do I do?

SchoolMessenger uses the contact information that parents have on file with the district through School Tool to send you notifications. To verify your phone number and email address, log into your School Tool/Parent Portal account.

If you do not know your username and password for School Tool/Parent Portal, or you are not registered for an account, contact your child’s guidance counselor (CJH and GHS) or school main office (SAS and GIS).

If you want to register for Parent Portal, fill out the Parent Portal Registration Form.

If your contact information is incorrect in Parent Portal, fill out the Email, phone number or secondary mailing address change form.

Parents should return these forms to their child’s school building. Please note that allowing the district to have this information in writing from parents/guardians helps the district safeguard personal information.

For more information about SchoolMessenger, visit the SchoolMessenger page.